Rules

The facility is monitored by video surveillance 24/7. If any customers are found to be in violation of any of the rules, We reserve the right to enact financial penalties based on the severity of an infraction.

  1. The following products and activities are not allowed at Anytime Sim Golf:
    • Cigarettes
    • E-cigarettes
    • Tobacco
    • Marijuana
    • Cannabis
    • Vapour products
    • Drugs (of any kind)
    • Alcohol
  2. Golfers are not allowed to arrive or be under the influence and/or intoxicated while inside the facility. Any violations will result in an immediate minimum CAD $100 fine.
  3. No food is allowed inside the facility. Only non-alcoholic, bottled or capped drinks are allowed.
  4. There is a maximum of 4 people per bay, no exceptions. The 4-person limit includes spectators. Any capacity violations will result in an automatic minimum $50 fine per person per 30 minutes.
  5. Golfers should preserve the quiet nature of the facility. We ask that you avoid making excessively loud noise, profanity, commotion, etc. Golfers are also asked to stay within the bay they've booked and should not enter/practice in any other adjacent bays.
  6. Customers may use their own balls/tees given that they are clean and unmarked (i.e. no sharpie lines, grass/dirt stains, etc). For optimal performance, use new balls.
  7. Account holder must be physically present during session. Customers are not permitted to share their CloudKey with any other person.
  8. No formal lessons and/or instruction are allowed by any non-authorized instructor.
  9. Guests are only permitted to adjust personal settings related to their account on the provided Foresight FSX Golfing Software. Any other modifications, adjustments, or activities are not permitted on the computers running the simulator - including language.
  10. Any customer or guest that is found to be purposely, or negligently, damaging any part of the facility (i.e., walls, touchscreen, GC Hawk, equipment, turf, furniture, fixtures, etc.) will be fined for corresponding damages. This violation may also result in a permanent ban from the facility.
BOOKING RULES
Can I make a booking days in advance?
  • Yes! Golfers can make bookings up to 1 month in advance.
What is the minimum time per booking?
  • Bookings must be at least 30 minutes in duration.
I booked my session in the wrong day/time. Can I change it?
  • If you accidentally made a booking at the wrong time, please book a new session at your desired time, and contact us for a credit on your original booking.  As long as it does not fall within 48 hours of your booking time, we will be able to refund your account or offer a Gift Card.
Can I move bays after I've booked my session?
  • Only the bay you book will turn on during your scheduled session. You are unable to move bays after you have booked unless you rebook your time. 
Where is my CloudKey?
  • After a successful booking through our website, your CloudKey will be sent to your e-mail approximately 2 hours before your scheduled time.  You will be granted access 10 min prior to your tee time. Please respect the time of players who are in the bay before you when you arrive.
Can I cancel my booking / get a refund?
  • Refunds will only be provided if your booking start time is more than 48 hours away as we need to keep the schedule availability accurate. All refunds are subject to a 10% fee. If your booking is less than 48 hours away, please email us to discuss your account in detail.
Can I save my golf data and view it later online?
  • Yes! You can create a free Foresight Sports Performance (FSX) Account here. When you arrive at Uptown Golf, make sure you login with your FSXusername and password, and all your data will be captured and saved. Just remember to logout before your session ends.